1.If you lost your password for login, you can reset the password following the steps below.There is a “forgot password” button at the lower left corner of the image below, click on it if needed.
2.Then you will need to enter your registered address as shown below.
3.Then you will need to do the verification as shown below.
4.Once down, for safety reason you will need to verify your account with Google Authenticator.
5.You should have received an email on your KKcoin registered address, please open the link in the email as shown below.
6.For extra safety layer, you need to key in your Google Authentication code again.
7.Then you need to open your email from the following address firstname.lastname@example.org, key in the new password and confirm. (For safety reason, the link is only valid within 30 minutes so please finish the process asap)
8.Finish the verification as shown below.
9.Once confirmedand approved, you will receive KKcoin’s email about successfully changed password. For safety reason, withdrawal will be suspended in the first 24 hours after changing password, kindly understand.
10.Finally you can use your KKcoin account and new password to login our website with Google authenticator. Thanks for your support on KKcoin.
If you have any questions regarding perpetual contract trading, or having any difficulty during trading, please contact us and we are here for 24 hours a day and ready to serve you anytime with quality!